Terms of service

Terms & Conditions

Last updated: August 31, 2026

These Terms & Conditions (“Terms”) govern your use of https://mypartsuniverse.com (the “Site”) and purchases from Parts Universe (“we,” “us,” or “our”).

The Site is operated by Parts Universe, 20475 Yellow Brick Rd STE 3C-3D, Walnut, CA 91789. Parts Universe is the registered DBA of Ca Feng Enterprises, Inc., a California corporation. The operator is not “Mypartsuniverse.com.”

By visiting the Site or placing an order, you agree to these Terms, our Privacy Policy, Shipping Policy, and Returns & Refunds. If you do not agree, do not use the Site.

Orders placed on Amazon, Walmart, or eBay are also subject to that marketplace’s terms. Where a marketplace rule is stricter, that rule applies to that order.

1. Eligibility

You represent that you are the age of majority in your state of residence, or that you are the age of majority and you are authorizing a minor dependent to use the Site under your supervision. The Site is not directed to children.

You may not use the Site or our products for any illegal purpose.

2. The store, products, and prices

We sell automotive, marine, industrial, and related parts and supplies. Some items ship from our Walnut, CA warehouse. Some items are drop-shipped from suppliers. Listing photos, descriptions, fitment notes, and inventory are believed accurate but can be wrong or out of date. Manufacturer images sometimes differ from the item you receive; rely on the listed attributes, part numbers, and specifications.

Prices, specifications, and promotions may change without notice. We may correct errors — including after you submit an order — and we may cancel or refuse an order if the price, description, or stock was wrong.

Colors and images on your screen may not match the physical product.

We do not guarantee that any product will meet a particular application unless the listing expressly says so. You are responsible for confirming fitment, specifications, and local rules before you buy and install.

3. Orders, quantity limits, and resellers

We may refuse, limit, or cancel any order, including quantities per person, household, account, payment method, or address. We may limit or refuse orders that appear to be placed by dealers, resellers, or distributors.

If we change or cancel an order, we will try to contact you using the email, phone, or address you gave us.

You agree to provide current, complete, and accurate purchase information.

Minimum advertised price (MAP). Some manufacturers set a minimum advertised price. Manufacturer MAP programs may apply to certain brands. We may refuse, cancel, or decline to fulfill listings, quotes, or reseller purchases that would violate a manufacturer’s MAP or authorized-reseller rules. We do not publish MAP schedules here.

4. Payment

Payment is collected at checkout through Shopify and its payment processors. We do not store full payment card numbers. You authorize us (and our processors) to charge the method you select for the order total, including tax and shipping shown at checkout.

5. Shipping, dropship, batteries, and restricted items

Shipping is described in our Shipping Policy. In short:

  • In-stock orders placed by 1:00 PM Pacific Time, Monday through Friday, usually ship the same day from our Walnut, CA warehouse when the item is in stock. This is a target, not a guarantee. It excludes holidays, supplier delays, dropship items, and batteries or other goods that need local delivery, freight, or special handling.
  • Some items ship from suppliers (dropship). Times are estimates.
  • Eligible batteries may qualify for local delivery within about 40 miles of Walnut, CA. Batteries over 100 lb (including some commercial and Group 8D batteries) may need special handling and may not qualify for local delivery.
  • Some batteries, chemicals, aerosols, and other goods are restricted or treated as hazardous materials. Carrier options vary by item and destination. Check the listing or contact customer service. We do not list DOT/UN numbers on this page.

Products may be non-returnable or shipping-restricted as stated on the listing. That listing language controls for that SKU.

Marketplace orders follow the marketplace’s shipping display and the listing.

6. Returns

Returns are described in our Returns & Refunds policy. You generally have 30 days from delivery to request a return. An RMA is required before you send anything back. Original outbound shipping is not refunded unless the return is due to our error (wrong or defective item we shipped).

Batteries, hazmat items, and opened fluids may be non-returnable except for defect or our shipping error, as stated in the returns policy and on the listing.

7. Warranties

Most products are covered by the manufacturer’s warranty, if any. Except as required by law, we sell products as is and do not add a separate Parts Universe product warranty.

If an item arrives defective, contact us at info@mypartsuniverse.com with your order number, photos, and a description. We will help with replacement, refund, or manufacturer warranty support when applicable.

8. User content

If you send reviews, ideas, or other content, you grant us a non-exclusive right to use that content to operate and improve the store. Do not send content that is unlawful, infringing, or misleading. We may remove content in our discretion.

9. Prohibited uses

You may not: use the Site unlawfully; interfere with security; scrape the Site in an abusive way; upload malware; impersonate others; or resell Site access. We may suspend access if we believe these Terms are violated.

10. Third-party tools and links

The Site may include third-party tools, payment widgets, or links (including Shopify, carriers, and manufacturer sites). Those services have their own terms. We are not responsible for third-party sites.

11. Intellectual property

Parts Universe names, logos, and Site content we own are our property. Manufacturer names, part numbers, and product images are the property of their owners. You may not copy the Site for commercial use without permission.

12. Disclaimer; limitation of liability

To the maximum extent permitted by law, the Site and products are provided as is and as available. We do not promise uninterrupted or error-free service.

To the maximum extent permitted by law, Parts Universe and our officers, employees, and suppliers are not liable for lost profits, lost data, or indirect, incidental, special, or consequential damages arising from the Site or products.

If a limitation is not allowed in your jurisdiction, our liability is limited to the amount you paid for the product at issue, or the maximum the law allows, whichever applies.

13. Indemnity

You agree to defend and hold harmless Parts Universe and our officers, employees, and agents from claims arising out of your misuse of the Site, your violation of these Terms, or your violation of someone else’s rights, except to the extent caused by our own misconduct.

14. Governing law and venue

These Terms and any dispute arising from the Site or an order are governed by the laws of the State of California, United States, without regard to conflict-of-law rules that would apply another state’s law.

Venue. You and we agree that courts located in Los Angeles County, California, or other California state or federal courts, are the proper place to resolve disputes, except where a law requires otherwise.

Marketplace disputes may also follow that marketplace’s process.

15. Changes

We may update these Terms by posting a new version on this page. The “Last updated” date will change. Continued use after a change means you accept the revised Terms.

16. Contact

Questions about these Terms:

Parts Universe
20475 Yellow Brick Rd STE 3C-3D
Walnut, CA 91789

Email: info@mypartsuniverse.com
Hours: Monday–Friday 9:00 AM–5:00 PM PT; Saturday–Sunday closed

 

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